NEWSLETTER - No Shows and Cancellations (Week of 10 Mar 2025)

Greetings Graftonites,

Updates on memberships, on how we treat cancellations-- and more! Plenty in this week's broadcast so do read on...

Late Cancellations and No-Shows
Membership Updates
Cornish's Conundrum
Let's Look After Our Club
Court Booking Rules
Dates for your Diary
WhatsApp Groups
Keep in Touch

***If you want to put an announcement in next Monday’s broadcast, the only way to do so is by sending your broadcast to graftoncomms@gmail.com by Friday 6pm.***

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LATE CANCELLATIONS AND NO-SHOWS

Please see attached FAQ's about the upcoming implementation of late cancellations and no-shows monitoring.

From 31st March the following will apply (subject to change):

Late Cancellations

Members cancelling a court within 24hrs of the booking start time twice within a 4-week rolling period will be subject to a 1 week booking restriction.

For tennis, late in time switching from a hard court to a clay court will be permissible without triggering a ‘late cancellation’

No-Shows

To avoid a ‘no-show’ booking classification, booking ‘owners’ or an ‘opponent’ will be required to ‘Check-in’ for all bookings 45mins before to 30 mins after the start time. Check-in will be performed using screen-kiosks to be located within the squash court building and club house, or using a mobile device whilst on the club’s premises. More information to follow on the use of MyCourts mobile device GPS check-in.

Check-in will not be required for any bookings made within 5 mins of the booking start time (e.g. a court switch).

Booking owners with 2 ‘no-shows’ within a 4-week rolling period will be subject to a booking restriction.

GPS Check is now active in MyCourts for membership familiarisation. No-shows will not be monitored until 1st March. You'll find this at the top of you MyCourts menu on your mobile device. There many be some 'location settings' you need to apply on your device to get this working. Full details on MyCourts.

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MEMBERSHIP UPDATES (Applicable 1 April 2025)

Following a ‘freeze’ over the last few years and there will be moderate rise in membership fees applied to tennis-based renewals from 1st April. Full details are attached.

Peak Time Tennis Waitlist Management

We have implemented a few changes to the management of the Peak Tennis waitlist. Currently there are approximately 300 people on that waitlist, so unfortunately no more "external" peak-time tennis applications will be accepted until further notice. That is, going forwards, and until further notice, we will only accept peak-time tennis applications from Graftonites who are currently on an off-peak tennis membership.

Off-Peak Tennis Applications

With court pressure continuing to be high, off-peak membership admissions will now be processed on a one-in one-out basis. A waitlist will also be put in place.


Squash Membership Fees

Due to the expected disruption to the squash building as we carry out renovation works, squash-only membership fees will remain frozen for the duration of this year.

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MARCH QUIZ NIGHT (Wed 12 Mar @ 845pm)

The quiz returns this week with Coach James serving up a Cornish Conundrum- who's up for the challenge? Come on! See you on Wednesday after the socials, with an 8.45pm kick off.

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LET'S LOOK AFTER OUR CLUB

This item is directed at each and every one of us. We each have a responsibility to look after Grafton and we should not expect others to bear the brunt for us.

Let's try to keep Grafton clean and tidy. Please put all rubbish in the bins in the kitchen. Glasses in the dishwasher/kitchen. Remove rubbish from the squash and tennis courts. Put used balls in the bins provided. If you have moved furniture, please put it back to where it belongs. This, of course, is not an exhaustive list.

Thanks everyone for lending a helping hand!

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COURT BOOKING RULES - TENNIS AND SQUASH

We ask you to be mindful of our booking rules which are designed to help everyone have a fair chance of playing, and to be able to play safely.

CANCELLING YOUR MATCH = CANCELLING YOUR COURT

As soon as you decide to cancel your match or realise you will not be able to play - please cancel your court. It is crucial for non-daylight hours tennis bookings, when floodlights activate automatically.

If you have to cancel a court, please try to do so as early as possible. If it has to be a last-minute cancellation, then please put a message on The Grafton Chronicle or Squash WhatsApp chat, so someone else can make the most of that court.

OPPONENTS AND GUESTS

All bookings, including last minute bookings, need to comply with the below rules:

Please state ALL your opponents on your bookings. If practising on your own please select “Serving Practice" or “Solo Practice" as your "opponent". Note these bookings are only permitted during off-peak hours.

Squash and tennis guests are only permitted during off-peak hours.

Bookings with no opponents selected within 72hrs in advance of play will be cancelled.

HOURS OF PLAY

Please bear in mind the below hours:

WEEKDAYS

08:00-16:00 Off Peak Tennis
16:00-22:00 Peak Tennis
08:00-17:30 Off Peak Squash
17:30-21:15 Peak Squash

WEEKENDS

08:00-16:00 Peak Tennis
16:00-22:00 Off Peak Tennis
08:30-14:30 Peak Squash
14:30-23:00 Off Peak Squash

PEAK AND OFF- PEAK TENNIS ACTIVITIES

The below is particularly pertinent to off-peak tennis members, so please note:

SOCIAL TENNIS
Wednesday: Only Peak Tennis members may attend
Sunday: Peak and Off Peak Tennis members may attend

TENNIS TEAM PRACTICES
Tuesday Team Trainin g - Only Peak Tennis members may attend. This is geared towards those who are of a similar standard to men's 1s, 2s, and 3s or women's 1s.
Additional / adhoc team practices - Only Peak Tennis members may attend

TENNIS LEAGUES / TOURNAMENTS
Only Peak Tennis members may participate.

TENNIS GUEST HOURS
Monday - Thursday : 8am - 4pm / 8:30pm - 10pm
Friday: 8am - 12pm / 8:30pm - 10pm
Saturday / Sunday: 8am - 9am / 4pm - 10pm


If you believe your booking warrants an exception, or is an unusual booking, then please contact graftoncomms@gmail.com in plenty of time to further discuss. Questions? Please email graftoncomms@gmail.com well in advance of your court booking to avoid disappointment.

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  • Wed 12th Mar @ 845pm - March Pub Quiz
  • Sat 15th Mar - Men's Tennis Day
  • Sat 22nd Mar - Winter Mixed Finals Bonanza
  • Sat 5th Apr @230pm - Play Your Way to Wimbledon
  • Sat 26th Apr - American Doubles @ 2pm
  • Sat 21st Jun - Summer Champs Finals Day
  • Sat 6th Sept - The Fox Trophy
  • Sat 6th Dec - Christmas Party
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The Grafton Notice Board - The access point for our WhatsApp community

All club-wide messages are posted here. All members are encouraged to join via the following link:
https://chat.whatsapp.com/KqluiY7t4V2EuOmZ6OGGVb

From here you can check out all other groups within the community (some listed below) and join those of interest…just tap the speaker icon!

The Grafton Club House: Lost property, local information, social chat, sports events, things to sell and other miscellaneous topics that may apply to a wide group of
https://chat.whatsapp.com/FN1pR2jcaaJHPab5WPQToJ

Grafton Tennis Central: All things tennis - coaching, league updates, social events, court cancellations and more:
https://chat.whatsapp.com/DNiYN9xb7TlHMnjrWUis0w

Grafton Squash Central: All things squash - coaching, league updates, social events, court cancellations and more:
https://chat.whatsapp.com/KfMSNox6UPqBjqlvM0UO3O

Wednesday Social Tennis: This is our most popular social session, open to peak members only, and open to all standards:
https://chat.whatsapp.com/G3PWx40rzg6HQ3xfTxAHwY

Sunday Social Tennis: If you're free on a Sunday afternoon and fancy a run around, then this is the group for you. Open to peak and off-peak members:
https://chat.whatsapp.com/BSePAida9hv1kEPYcpioZw

Friday Slackers' Tennis: If you're free on a Friday afternoon (2pm-4pm) and fancy a very social hit, then this is the group for you:
https://chat.whatsapp.com/E19gwO2ZsVzCXZPTfU0Mcz

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Contact the committee: committee@graftontennisandsquash.com

Committee Members: https://www.graftontennisandsquash.com/home/about-us/

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10/03/2025

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